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Major bank offering customers £2,000 to make energy-efficient improvements to their homes

A HIGH Street bank is offering homeowners a cash reward of up to £2,000 to make energy-efficient improvements to their properties.

Barclays has announced the pilot of its Greener Home Reward to help those who want to make energysaving or environmentally friendly changes to their home, but the cost is holding them back.

Barclays is offering money to customers who make energy-efficient changes to their homes[/caption]

It will offer up to £2,000 to Barclays residential mortgage customers who register for the cash reward online and then make and pay for a selected home energy efficiency-related improvement.

Customers can choose to install any one of several home improvements, including an air-source heat pump, double or triple-glazed windows, solar panels, or home insulation, as long as the improvement is completed by a TrustMark-registered business or tradesperson.

It comes after research found three quarters of homeowners cannot afford to make energy-efficient home improvements.

The poll of 2,000 property owners found that homeowners are financially constrained when it comes to making their homes more energy-efficient, despite 86% being worried about climate change.

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However, 75% still want to do improve the energy efficiency of their home at some point in the future.

C.S. Venkatakrishnan, group chief executive officer at Barclays, said: “There is a clear need to improve the energy efficiency of UK housing, but as our data indicates, cost remains a barrier to turning desire into action.

“We hope this pilot will go some way towards encouraging consumers to make energy efficiency-related home improvements.”

The bank also worked with property expert and presenter Martel Maxwell, who said: “Almost every homeowner I meet wants to be greener, but so often cost is holding them back.

“They continue to make smaller changes for years, but in their heads and hearts want to make a big difference.

“I know what it’s like to take that leap; when we built our home six years ago, we went ‘renewable’ installing everything from solar panels to a ground source heat pump, triple glazing and lots in between, which was a big undertaking.”

The study found a lack of knowledge is also a barrier to completing home improvement works, with 31% unsure what changes would be most impactful on their energy bills.

Only a quarter (26%) are aware of the benefits of insulating external doors, while a high proportion has never heard of a biomass boiler (69%) or solar battery storage (63%).

While 19% haven’t conducted the necessary levels of research into a preferred course of action, to justify making any changes.

Instead, when asked about the measures they are taking, the vast majority fall under the banner of lifestyle choices.

These include avoiding or minimising food waste (73%), seeking to reduce use of central heating (62%) and turning off electrical appliances rather than leaving them on standby (56%).

Behavioural economist Dr Pete Brooks said: “When weighing up the costs and benefits of retrofitting, a behavioural bias called ‘hyperbolic discounting’ often comes into play, which in essence means that we tend to prefer smaller, immediate rewards over larger payoffs further down the line.

“With the expected payback period for some home improvements clocking in at over a decade, these larger options may be overlooked.

“Even if the long-term benefits might be greater, the end result is often inaction.”

The knowledge gap is not just restricted to specific energy enhancements as a third of homeowners don’t know what an Energy Performance Certificate (EPC) is, while 51% are unaware of their own home’s EPC rating.

Martel Maxwell’s tips for homeowners looking to retrofit their home:


Think about upgrading. For bigger budgets this can mean going from single-glazed to double or upgrading your old double-glazing to triple-glazed.

In listed buildings or those in conservation areas this is often not allowed, so consider secondary glazing; this effectively adds a pane of glass inside, so original windows remain as they are.

If you have a smaller budget, making sure everything is airtight so drafts can’t get into your home is crucial.

You can do this by fixing any glass, re-sealing frames or replacing rotten timber.

Heavy-duty curtains that keep in heat can have a big impact, as can draft excluders by doors.

Insulation (wall and roof)

Think of your home like an envelope and make sure it’s well sealed; one of the best ways to do this is good insulation – both in the walls and the roof.

Poor wall insulation accounts for an estimated 35-40% loss of heat in homes so it’s worth investigating.

UK homes built before 1930 will generally have solid walls and those built after will have cavity walls.

Cavity wall insulation is easier to install because it just requires injections into the cavities with insulating material, whilst solid wall insulation is more costly and complicated as it involves adding new ‘skins’ or layers to your walls.

Therefore, roof insulation may be the quicker, simpler and less costly alternative.

For the average household, insulating your loft or roof keeps heat within your living space and increases energy efficiency.

In an uninsulated house, approximately a quarter of the heat can escape through the roof.

Biomass Boilers

That 20-year-old boiler you keep having repaired instead of replacing? Now could be the time to upgrade it to something greener.

A biomass boiler does exactly the same job as a conventional heating system – providing central heating and hot water – but by burning wood or biological materials.

Unlike gas, which is supplied to your home on demand, biomass deliveries will need to be stored on site, close to the boiler, so you’ll need enough space for storage.

They are about the size of a fridge-freezer, so – as with all retrofitting – you should carry out your own checks to determine whether it’s the right option for your needs and your property size.

Solar Panels

Solar power is a renewable and infinite energy source which creates no harmful gas emissions; as long as the sun continues to shine, energy will be released, plus, they still work on gloomy days.

I also love that the carbon footprint of solar panels is relatively small, often lasting upwards of 25 years and increasingly, the materials used to make them can be recycled.

Ground and Air Source Heat Pumps

When we built our house, we installed a ground source heat pump to keep our house warm all year round.

However, it requires a lot of outdoor space as it heats using the ambient temperature of the ground to a certain level, which is then ‘topped up’ with electricity.

It’s a significant investment but heats your home in a greener way, and in our case, it reduced our energy bills.

For those retrofitting, or those with less space, air source heat pumps may be a more suitable option, as they take up less room – they’re effectively a box placed outside.

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They work on the same principle as ground source heat pumps – transferring heat from the outside air into water which heats your indoor space with radiators or underfloor heating.

They can also heat water stored in a hot water cylinder.

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