ZiG gains traction in domestic transactions

Tapiwanashe Mangwiro

THE Zimbabwe Gold (ZiG) is gaining significant traction in the domestic financial system, accounting for 40 percent of the value of electronic payment transactions six months after a strategic push by the central bank.
The Reserve Bank of Zimbabwe said the proportion of ZiG in the National Payment System electronic transactions rose from 26 percent in April 2024 to over 40 percent in June 2025, reflecting both policy success and rising public confidence.
Electronic channels include Real Time Gross Settlement (RTGS), bank cards, mobile money, mobile apps and online platforms.
RBZ Governor Dr John Mushayavanhu stated, in his mid-term monetary policy review, that, “The increased usage of ZiG underscores our dual objective of fostering financial inclusion and de-dollarisation. We continue to ensure the wider availability of ZiG cash through the banking system, complementing digital efforts.”
To support cash usage, the central bank has directed banks to maintain at least 3 percent of ZiG deposits in cash reserves, optimally aligned with regional benchmarks. Banks are also mandated to increase ZiG availability via Automated Teller Machines (ATMs) and banking halls, with all institutions expected to comply by September 2025.
Payment system expert Rudo Mutetwa applauded these measures, “Ensuring ample ZiG cash in ATMs and branches removes a key barrier to adoption, especially for rural communities where digital literacy lags.
“This holistic strategy strengthens public trust in the local unit.”
Despite digital gains, cash remains vital. A recent survey highlighted that 60 percent of small businesses still prefer cash for day-to-day transactions. Governor Mushayavanhu emphasised, “Our approach is not to supplant cash but to balance digital innovation with cash availability, catering to all segments of society.”
The recent increase in ZiG usage is beginning to restore confidence among citizens and entrepreneurs, who are now finding practical reasons to engage with the currency in daily life.
“As a business owner, I have started accepting ZiG payments because it is showing signs of stability. Unlike before, I can now plan short-term operations, like restocking and paying suppliers, without worrying about sudden value loss.

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