We in Telegram
Add news
March 2010 April 2010 May 2010 June 2010 July 2010
August 2010
September 2010 October 2010
November 2010
December 2010
January 2011
February 2011 March 2011 April 2011 May 2011 June 2011 July 2011 August 2011 September 2011 October 2011 November 2011 December 2011 January 2012 February 2012 March 2012 April 2012 May 2012 June 2012 July 2012 August 2012 September 2012 October 2012 November 2012 December 2012 January 2013 February 2013 March 2013 April 2013 May 2013 June 2013 July 2013 August 2013 September 2013 October 2013 November 2013 December 2013 January 2014 February 2014 March 2014 April 2014 May 2014 June 2014 July 2014 August 2014 September 2014 October 2014 November 2014 December 2014 January 2015 February 2015 March 2015 April 2015 May 2015 June 2015 July 2015 August 2015 September 2015 October 2015 November 2015 December 2015 January 2016 February 2016 March 2016 April 2016 May 2016 June 2016 July 2016 August 2016 September 2016 October 2016 November 2016 December 2016 January 2017 February 2017 March 2017 April 2017 May 2017 June 2017 July 2017 August 2017 September 2017 October 2017 November 2017 December 2017 January 2018 February 2018 March 2018 April 2018 May 2018 June 2018 July 2018 August 2018 September 2018 October 2018 November 2018 December 2018 January 2019 February 2019 March 2019 April 2019 May 2019 June 2019 July 2019 August 2019 September 2019 October 2019 November 2019 December 2019 January 2020 February 2020 March 2020 April 2020 May 2020 June 2020 July 2020 August 2020 September 2020 October 2020 November 2020 December 2020 January 2021 February 2021 March 2021 April 2021 May 2021 June 2021 July 2021 August 2021 September 2021 October 2021 November 2021 December 2021 January 2022 February 2022 March 2022 April 2022 May 2022 June 2022 July 2022 August 2022 September 2022 October 2022 November 2022 December 2022 January 2023 February 2023 March 2023 April 2023 May 2023 June 2023 July 2023 August 2023 September 2023 October 2023 November 2023 December 2023 January 2024 February 2024 March 2024 April 2024 May 2024
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
News Every Day |

We’ve been made HOMELESS after paying £7,500 for Wickes bathroom ‘disaster’…it’s caked in dust & we can’t use the toilet

A FAMILY claim they’ve been made homeless after paying thousands for a Wickes bathroom “disaster”.

Eilish McGowan, 30, from Hackney, London, and her husband ordered a replacement bathroom costing £7,500 from the retail company at the end of January last year.

Eilish McGowan
Eilish McGowan, 30, and her husband ordered a new bathroom from Wickes last year[/caption]
Eilish McGowan
But they claim their flat in Hackney, London, was left ‘inhabitable’ and caked in dust[/caption]
Eilish McGowan
The couple also allege the bathroom was installed poorly[/caption]
Eilish McGowan
A fitter from Wickes then walked out when it was only half complete[/caption]

They wanted to use Wickes rather than a cheap alternative and were impressed with the promises offered on their website.

The couple paid £810 to book the design and also added an extra £722 to the installer for specialist work.

But they allege the bathroom was installed poorly, before a fitter from Wickes walked out when it was only half complete.

Their flat was also left caked in dust and most of their furniture had to be replaced.

Have you had a bad experience with Wickes? Contact: Jonathan.Rose@thesun.co.uk

Police officer Eilish even moved her seven-year-old daughter Cliodhna out of the property because she has a dust allergy.

She told The Sun: “The minimal work that has been carried out has created so much dust that my daughter and our family have had to move out as it has affected her so much.

“I explained to Wickes that my daughter has a dust allergy and they still did not take precautions or try to limit the dust into other rooms.

“My home has been inhabitable. Our furniture in all of the rooms was covered with dust and most had to be thrown out.

“My Apple iMac keyboard had to be replaced as somehow it was soaked. The installers showed little respect for my home.

“I booked for a professional cleaner before I moved back into the property.

“I never knew this bathroom would cause me so much work and stress.

“I was forced to move back in with my mum. If I didn’t have her, what would I have done?

“My husband was showering in the gym and using public facilities due to there being no toilet for over a week in the flat.”

Eilish claimed the work that has been done is to a “very poor standard”.

She says problems include a broken bath, cracks in the tiling, a leaking radiator, no shower guard, no toilet seat cover, writing over the walls, and a ventilator which hasn’t been installed.

I feel I have been conned and have left the bathroom the way it is to this day as it’s not complete.

Eilish McGowan

She said the installers also caused damage to the building after they drilled several holes during the job.

Since Eilish complained, she says the installers don’t answer the phone.

She claims she called Wickes who “brush her off” and now don’t respond to her emails or phone calls.

Eilish also had various neighbours contact her complaining about low water pressure and discoloured water.

Meanwhile she was allegedly threatened with fines by the council after the fitters dumped their old bathroom outside in the road.

What are my rights?

Under the Consumer Rights Act, anyone who enters a contract for goods and services can expect these to be supplied with reasonable care and skill – and this includes builders, plumbers, decorators and electricians.

It also includes materials, which should be of satisfactory quality, as described and fit for purpose.

If you’ve fallen victim to a cowboy builder, or had a dispute with your contractors, you should firstly collate all evidence you have, including paperwork, photos, videos, messages and bank statements.

Then, try to resolve the issues directly with the firm, before trying an Alternative Dispute Resolution (ADR) scheme such as mediation or ombudsman services.

If this doesn’t work, contact your bank to find out whether you can recover any money spent using Section 75 of the Consumer Credit Act (if the job cost between £100 and £30,000, your credit card company is jointly liable if something goes wrong).

If this doesn’t work, report them to the police on 101.

While the lines between what is criminal and just bad practice are blurred, a contractor could be done for fraud.

It is also important to contact Trading Standards. Citizens’ Advice has an online form to help you do this.

TS will then decide whether to investigate further based on the information you provide and help negotiate a settlement.

Even if it doesn’t, the details may help if anyone else complains about the same firm.

It is also possible to take builders to a small claims court if you have been left out of pocket. However, you run the risk of racking up significant costs.

While most home insurance policies don’t cover building work, it is worth confirming this with your provider.

And you should also, if possible, find out whether your builder holds liability insurance, which would also help.

Eilish continued: “I don’t want to go home still as it stresses me out.

“I feel I have been conned and have left the bathroom the way it is to this day as it’s not complete.”

More than a year since work started, Eilish still doesn’t know when it will be completed.

She claims she hasn’t received a penny in compensation.

A Wickes spokesperson said: “We are very sorry to hear of Ms McGowan’s experience as we always aim to complete our installations to a high standard.

“Our Customer Relations team is arranging for the remedial work to be completed and a designated member of the team will remain in contact with the customer until the matter is resolved.”

Eilish McGowan
Eilish even moved her seven-year-old daughter Cliodhna out of the property because she has a dust allergy[/caption]
Eilish McGowan
Eilish claimed the work that has been done is to a ‘very poor standard’[/caption]
Eilish McGowan
The fitters allegedly dumped their old bathroom outside in the road leading to threats from the council[/caption]
Eilish McGowan
Eilish said the installers were unreliable and often didn’t turn up[/caption]
Eilish McGowan
She also said the fitter caused damage to the building[/caption]
Eilish McGowan
They drilled several holes during the job[/caption]
Eilish McGowan
Most of their furniture had to be replaced[/caption]

Шапки женские вязаные на Wildberries, 2024 — новый цвет от 392 руб. (модель 466)

Gunmen open fire and kill 4 people, including 3 foreigners, in Afghanistan's central Bamyan province

Ballroom culture coming to the Long Beach Pride Festival

Glen Powell’s parents crash Texas movie screening to troll him

AML check crypto


Read also

'Confused Trump' ridiculed by Biden for 'glitches' in his 'bizarre slur-filled NRA speech'

Ange Postecoglou ready to sanction departure of five stars as he prepares for summer clear out

I’m comfortable in my job but does my lack of ambition put my career at risk?

News, articles, comments, with a minute-by-minute update, now on Today24.pro

News Every Day

Gunmen open fire and kill 4 people, including 3 foreigners, in Afghanistan's central Bamyan province

Today24.pro — latest news 24/7. You can add your news instantly now — here

News Every Day

Glen Powell’s parents crash Texas movie screening to troll him

Sports today

Новости тенниса
Карен Хачанов

Свищёв: МОК и ITF не будут реагировать на призывы наказать Хачанова

Спорт в России и мире

Вау-эффект. Как будут выглядеть четыре стадиона Москвы после реконструкции

All sports news today

Sports in Russia today


Разгром в Москве и драма в Сочи: «Динамо» без труда сохранило лидерство, но «Краснодар» остался в гонке за золото РПЛ

Новости России

Game News

Ubisoft cancels The Division: Heartland so it can focus on 'bigger opportunities' like XDefiant


Губернаторы России

На Улан-Удэнском ЛВРЗ запустили новый профориентационный проект


Союз России и КНР - альтернатива "американскому пути". Аналитики Пиллсбери объяснил особый жест Си Цзиньпина

Шапки женские на Wildberries — скидки от 398 руб. (на новые оттенки)

Диана Гурцкая впервые озвучила причину смерти мужа

Меркьюри, Джексон, Мольер и диско-шары на коромысле: премьера «Амфитриона» прошла в Пскове

Пианист Мацуев: "Спартаку" нужно менять стратегию, чтобы бороться за чемпионство

«Писать грустные песни — само по себе было протестом» // Как Булат Окуджава сделал голос частного человека общественным явлением

Страдания юного Аюша Булчун

Стало известно, при каком условии Медведев может опуститься на 5-е место рейтинга ATP

Шнайдер вышла в финал турнира WTA-125 в Париже, обыграв Грачёву

Соболенко — Коллинз: белоруска выиграла первый сет в полуфинале Рима

Свищёв: МОК и ITF не будут реагировать на призывы наказать Хачанова

Аллею истории, скверы и детские площадки благоустроят в Амурской области


Шапки женские вязаные на Wildberries, 2024 — новый цвет от 392 руб. (модель 466)

Шапки женские на Wildberries — скидки от 398 руб. (на новые оттенки)

«Пятёрочка» подарила 1 000 000 рублей Дзержинской школе по итогам «Здоровой Олимпиады»

В мире могут закрыть поставки из Китая. «Святой Ленин» на встрече В.В. Путина и Си Цзиньпина повышает качество жизни народам России, Китая, всего мира.

Институт экономики города и СберИндекс впервые исследовали доступность жилья в более чем 700 городах России

ЦСКА в Петербурге обыграл "Зенит" и повел 1/2 финала Единой Лиги ВТБ

Доверие и сотрудничество: юбилейный форум «Россия – Исламский мир»

Ушел из жизни журналист, заслуженный работник культуры Российской Федерации, ветеран магаданского радио Георгий Яковлевич Радченко

"Принести в жертву Прибалтику": Сбежавший из Польши судья раскрыл коварный план США и Британии

«Просто не афиширую»: куда пропала Волочкова с театральной сцены

Путин в России и мире

Персональные новости Russian.city

Продвижение Музыки. Раскрутка Музыки. Продвижение Песни. Раскрутка Песни.

News Every Day

AML check crypto

Friends of Today24

Музыкальные новости

Персональные новости