Target employees share the 16 most ridiculous returns they've seen customers make (TGT)
Getty/Scott Olson
- Target's return policy allows for most unopened items to be exchanged or refunded within 90 days.
- A total of 37 Target team members spoke to Business Insider about the strangest returns they've ever seen.
- Employees reported seeing people attempt to return everything from shirts from Walmart to $400 in Christmas decorations.
- Visit Business Insider's homepage for more stories.
Target's return policy covers most unopened items for 90 days.
"Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange," the retail chain's website reads.
The store's policy also notes that some items have a "modified return policy." You can check if a product has such a policy on the receipt or packing slip. Damaged or opened items can be "denied a refund or exchange."
But that doesn't stop some Target shoppers from attempting to abuse the policy.
Business Insider corresponded with 37 Target employees to get a sense of the strangest things they've witnessed customers return — or attempt to return. One employee from California said that, while they don't work in returns, they "admire" the team members who do.
"That is a very tough position," the employee told Business Insider.
It sounds like they've seen a lot — from an opened box of condoms to a U-Haul's worth of lawn set items.
Here's what the Target team members had to say:
An entire lawn set
Wendy W. / Yelp"Someone ordered an entire lawn set online and brought it in on a U-Haul to return it," a Target employee of two years told Business Insider. "We had to use around 10 carts to bring it in."
A bag of unopened chips
Retna S. / YelpA Target employee of one year told Business Insider that the chips were supposed to be served at a party, but went unopened.
"I did not know at the time that food returns get tossed," the employee told Business Insider.
A single banana
Isobel L. / YelpA Target team member of one year told Business Insider that they had witnessed a customer make this return.
See the rest of the story at Business Insider
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