Trustpilot is fined 30 million for misleading practices
The Italian competition authority, AGCM, has fined the Danish-founded review platform Trustpilot four million euros for inadequate measures to ensure review authenticity, including reviews marked as verified. AGCM labeled the practice of allowing companies to select which customers receive review invitations as “misleading” and criticized the lack of transparency regarding the platform’s operations. Trustpilot’s CEO, […]