Free-loading scammers who dodge paying train fares face new checks
Train fare dodgers are facing rigorous new checks as part of a crackdown on rail fraud.
A suite of measures have been unveiled designed to stop chronic free-loaders who cost the taxpayer £350 million every year.
Under the new plans, railcard users must complete a ‘simple validation check’ to prove they are entitled to discounted travel.
They will have to enter their railcard number online or scan it when buying tickets at a station.
A government source said the system would eventually form part of a single Great British Railways app.
Sign up for all of the latest stories
Start your day informed with Metro's News Updates newsletter or get Breaking News alerts the moment it happens.
The Department for Transport said it expects validation alone to save around £20 million a year.
A second major change involves refund fraud, tightening the window for claiming money back on unused tickets.
From April 1, unused tickets will only be eligible for a refund until 23.59 on the day of travel.
The move follows high-profile scams, including two students who were jailed for tricking a train company into paying around £140,000 in compensation for delayed trains they never travelled on.
The government has also confirmed plans for a consolidated ‘Delay Repay’ service to make legitimate claims easier.
Instead of navigating the myriad operators, commuters will be able to claim through Great British Railways or third-party retailers like Trainline.
Transport secretary Heidi Alexander said the changes were necessary to help with freezing fares as well as ‘delivering train and station upgrades, rather than losing out to fare dodgers and fraud.’
However, economist Richard Wellings said the government was focusing on trivial issues rather than ‘bloated bureaucracy, crony contractors and ruthless rail unions are literally leeching billions from taxpayers every year.’
Get in touch with our news team by emailing us at webnews@metro.co.uk.
For more stories like this, check our news page.