Internal Amazon FAQ spells out what's happening to the 16,000 employees getting cut

• Amazon is cutting 16,000 corporate jobs
• An internal FAQ viewed by Business Insider includes details for affected employees.
• This is the second big layoff by Amazon since October.

Amazon is cutting 16,000 corporate roles, and an internal FAQ viewed by Business Insider spells out the details for affected employees.

This round of layoffs is the second mass job cut since October, when Amazon shed 14,000 roles. The moves are part of a broad effort by the company to operate more efficiently amid rapid advances in AI. Amazon didn't respond to requests for further comments on the job cuts.

Employees who received a layoff notification will receive full pay and benefits for 90 days plus an additional severance package, and are no longer expected to perform any work, according to the document.

Amazon's public announcement stated that the company is offering most US-based employees 90 days to search for a new role internally. The FAQ states affected employees are "welcome to apply for available roles through the internal process" during the 90-day notification period.

The FAQ is below. Business Insider removed Amazon login guidance from this FAQ to avoid disclosing security-related details.

Read the FAQ:

Below are answers to some of the most common questions related to your pay, benefits, support resources, and next steps. To review additional FAQs, log into A to Z via mobile app or browser > Go to 'Quick Links' section and click on 'My HR' > View All Help Categories > My Employment > Leaving Amazon > Reduction in Force

Q. Am I expected to continue working from this point forward?

A: No. You are no longer required to perform any work on Amazon's behalf, effective immediately, and will receive your full pay and benefits for the next 90 days plus an additional severance package.

Q. I am currently on a leave of absence, or I need to take a leave of absence during the notification period. How does that impact me?

A: You may request and take approved leaves of absence during the notification period. However, leaves of absence will end as of your separation date.

Q: What is the severance package?

A: If your role is eliminated, the formal announcement paperwork you receive within the next 24 hours will have the details of how your severance package is calculated. Generally, you will receive: Your full pay and benefits during the transition period, and you will be offered a severance package. To receive your severance payment, you will be required to sign and return the severance and release agreement. We will send this to your personal email address on file no less than ten days after your separation date.

Q: When will my benefits coverage end?

A: Medical, vision, dental and other benefits will generally continue through the last day of the month in which your employment ends, unless you are a part-time or seasonal employee, in which case your benefits will end in accordance with the applicable policy. You may also be eligible for transitional benefits coverage as outlined in your severance documentation. For specific questions about your benefit end dates and transitional coverage, please contact My HR (log into A to Z via the mobile app or browser > Go to 'Quick Links' section and click on 'MyHR').

Q: I have personal belongings at the office. How do I retrieve them?

A: We want to ensure your personal belongings are handled according to your preferences. To help us coordinate this process efficiently, please complete our brief Personal Belongings Survey by clicking the link. This survey will allow you to specify how you'd like your desk/locker items handled, provide shipping information, and note any special instructions for fragile or sensitive items. We will aim to return items to employees within two (2) weeks, but it may take up to 30 days. Please note that if we don't receive your response by February 13, we will dispose of or donate items on your behalf.

Q: How do I return my laptop?

A: You will receive a shipping box in the mail after your separation date with instructions on how to return your Amazon laptop.

Q: I have a building access card and/or a garage FOB. What do I do with those?

A: Please ship any building access cards, garage FOBs, and any other similar items back with your laptop equipment after your notification period has ended. Please be sure to keep your YubiKey—do not ship it with other devices or items.

Q: Can I apply for open roles during my notification period?

A: Yes, you're welcome to apply for available roles through the internal process during your notification period. You can access internal job postings via A to Z (log into A to Z via mobile app or browser and click on 'Internal jobs' tile on the A to Z Homepage).

Q: What resources are available to help find my next role outside of Amazon?

A: You will have access to outplacement support from Lee Hecht Harrison (LHH). This support includes 1:1 career coaching with a dedicated LHH Career Coach, resume and comprehensive CV writing, interview preparation, skill development, referrals to hiring managers, targeted job leads, and external salary negotiation advice. You will receive the LHH program information, Career Transition Program, in your severance documents via Employee Documents portal.

Q: Do my non-compete and confidentiality obligations still apply?

A: Yes. All confidentiality and any non-compete obligations in your Confidentiality Agreement remain in effect during your notification period and after separation. Please carefully review your Confidentiality Agreement to understand the obligations that apply to you. Additional information about Amazon's policy on Confidential Information and NDA Guidelines is available on A to Z and you can also contact MyHR if you have questions about your specific situation.

Q: Can I take on other work during my non-working notification period?

A: If you have questions about whether a specific opportunity conflicts with your obligations to Amazon, contact My HR for guidance.

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