Ministry of Homeland Security are Rebuilding Confidence: As Reforms Are Reshaping Malawi

The Ministry of Homeland Security plays a critical role in safeguarding Malawi’s internal security and delivering essential public services such as passports, immigration control, and border management. Over time, however, the ministry faced persistent operational challenges that affected efficiency, coordination, and public confidence.

These challenges included prolonged passport processing times, inconsistent administrative procedures, weak inter‑agency coordination, and notably corrupt practices within certain systems and processes. Together, these issues undermined service delivery, affected staff morale, and weakened public trust in the institution.

A Clear Mandate for Reform
Three months ago, His Excellency the President, Professor Peter Mutharika, appointed Honourable Peter Mukhito as Minister of Homeland Security, alongside his Deputy, Honourable Norman Chisale. Their appointment came with a clear mandate: restore professionalism, strengthen accountability, and improve operational performance across the ministry.

Tackling Corruption Through Stronger Systems
One of the most critical reform priorities is addressing corruption, particularly within service‑delivery processes that directly affect citizens. The leadership has focused on tightening internal controls, strengthening oversight, and reducing discretionary practices that create opportunities for abuse.

Rather than relying on isolated enforcement actions, the ministry is pursuing system‑based reforms aimed at prevention. Existing digital platforms are being strengthened, standardized, and rigorously enforced to improve traceability, transparency, and accountability across key functions.

Improvements Focused on Delivery
Alongside integrity reforms, the ministry is implementing practical operational improvements designed to enhance efficiency and reliability. Key focus areas include

passport issuance processes to reduce delays and improve turnaround times.

Existing digital immigration systems to enhance transparency, tracking, and service consistency

border management through improved coordination among immigration police and customs services.

Enhancing internal security protocols to respond effectively to emerging and cross‑border threats.

Reducing administrative bottlenecks by clarifying roles, timelines, and performance accountability.

These measures are intended to ensure that policy changes translate into tangible outcomes that citizens can experience directly.

Coordinated Leadership and Institutional Culture

The close working relationship between Minister Peter Mukhito and Deputy Minister Norman Chisale has reinforced commitment to leadership and execution. Their coordinated approach has strengthened shared responsibility across departments.

Staff engagement has increased expectations, making accountability clearer and more predictable, helping to rebuild confidence from within the institution.

Early Signs of Impact
While reforms are still underway, early improvements are becoming evident. Citizens are reporting more predictable passport processing, improved service interactions, and better‑managed border facilities. Internally, clearer systems and stronger oversight are contributing to improved morale and reduced corruption risks.

The leadership has prioritised steady institutional reform over publicity, focusing on building systems that are durable, transparent, and capable of sustaining performance over time.

The reforms underway at the Ministry of Homeland Security mark a deliberate shift toward integrity, efficiency, and citizen‑centred service delivery. By confronting corruption directly, strengthening existing systems, and improving operational coordination, the ministry is laying the foundation for renewed public trust and sustainable institutional performance.

Reform is ongoing, but the direction is clear: a ministry focused on accountability.