Read the memos Google, Apple, Microsoft, and ServiceNow sent visa workers warning them not to travel

• Tech companies are advising some visa-holding employees not to travel outside the US.
• A new regulation requiring the social media vetting of some visa applicants is causing major delays.
• Read the memos that Google, Apple, Microsoft, and ServiceNow have sent to some employees.

The world's largest technology companies are scrambling to manage a growing crisis affecting thousands of their employees on work visas, as new social media screening requirements trigger delays at US embassies and consulates worldwide.

Google, Apple, Microsoft, and ServiceNow have all sent advisories to visa-holding employees in recent days, warning them against international travel and describing appointment delays stretching up to a year.

The memos, sent by immigration law firms representing these companies or by their internal legal teams, paint a picture of mounting uncertainty for foreign workers who form a critical part of the tech industry's workforce.

The warnings come as American embassies have postponed routine visa stamping appointments, leaving some employees already abroad unable to return to work in the US for extended periods.

For H-1B holders, the primary work visa used by tech companies, the situation creates a particularly difficult bind. If their visa stamp expires and they travel abroad, they must obtain a new stamp at a consulate before re-entering the US. With appointments now being rescheduled months into the future, what would typically be a routine trip home has become a potential career disruption lasting up to a year.

On Friday, a spokesperson for the Department of State told Business Insider it was now conducting "online presence reviews for applicants." The department said it may move appointments as resources change, with applicants able to request expedited slots on a case-by-case basis.

"While in the past the emphasis may have been on processing cases quickly and reducing wait times, our embassies and consulates around the world, including in India, are now prioritizing thoroughly vetting each visa case above all else," the State Department spokesperson said. Appointments in Ireland and Vietnam have also been postponed, according to immigration firm Reddy Neumann Brown PC.

Below are the full texts of the internal memos sent to employees at these companies, obtained by Business Insider, which reveal how corporate America is responding to the visa processing slowdown.

Google declined to comment, while Microsoft, Apple, and ServiceNow did not respond to requests for comment from Business Insider.

Microsoft

Below is the text of a memo sent by Jack Chen, Microsoft's associate general counsel for immigration.

Update #1 on H-1B/H-4 Visa Appointment Rescheduling and Stamping Delays

Hi everyone,

As shared yesterday, some U.S. consulates are rescheduling existing H-1B/H-4 visa appointments and pushing dates out by several months. Here's what we know:

• Rescheduling notifications are concentrated in Chennai and Hyderabad, with some unverified reports from other consulates. New dates are as far out as June 2026.
• The delays stem from operational constraints tied to the new online presence review for H-1B/H-4 visas, effective December 15, which reduces daily processing capacity. We're also hearing that these consulates needed time to implement new vetting procedures.
• We have no confirmed reports of rescheduling for other visa types yet. While only H-1B/H-4, F, J, and M visas are subject to the online presence review, we think secondary impacts on overall processing may emerge.
• We don't know if rescheduling is ongoing, for those whose original visa appointments have not been changed.

Some employees have already traveled for appointments and received rescheduling notices without warning; others are getting notices before departure. To set expectations, it is highly unlikely emergency appointments will be granted, given the circumstances.

This is a rapidly developing situation. Here is our preliminary guidance, which we'll update as we learn more. Please read this next section carefully—I've tried to simplify it, but the details do matter:

For those currently outside the U.S.:

• You need a new visa stamp + your H-1B visa appointment was rescheduled months later: We will contact you. Please follow the instructions below to report your situation (even if you've already contacted AskUSI).
• Your H-1B visa appointment was rescheduled BUT you still have some validity left on your current visa stamp: If your visa is for the proper work-authorized category, return before your current visa expires. This situation applies for people who had scheduled visa appointments because their visas are expiring soon, not before the return to the U.S. is planned.

For those still in the U.S.:

• You have upcoming travel + will need a new visa to return + your H-1B visa appointment was rescheduled months later: You should strongly consider changing your travel plans. You cannot return until your new visa stamp is issued, and it's highly unlikely that the appointment can be moved earlier. And there are limitations to your ability to perform work for your U.S. role during that period. See Microsoft Global Mobility Payroll and Tax Compliance Policy.
• You have upcoming travel + will need a new visa to return BUT your H-1B visa appointment has not been rescheduled: There is risk your appointment could be moved during your trip and result in you being stuck abroad. Factor this into your decision. We are still learning more about how widespread and significant delays are in other consulates.

For other visa categories (not H-1B/H-4, F, J, M): Proceed as planned for now, but note things can change quickly.

HOW YOU CAN HELP US IDENTIFY TRENDS

To track real-time impacts, we need data from employees whose appointments have been rescheduled or may be soon. This will help us identify:

• Which consulates are affected
• When notifications of rescheduling are being sent
• Length of delays
• Whether other visa types are impacted

If you have a visa appointment scheduled with a U.S. consulate for any visa category, we've created a survey where you can share these details with us. And importantly, the survey allows you to update your responses—for example, if you haven't been rescheduled when you originally complete this survey, but subsequently receive a rescheduling notification. This form is also the clearest way for us to identify employees who are currently outside the U.S. and cannot return until a new visa stamp is issued: Census of Upcoming Visa Stamping Appointments — Fill out form

We'll share out insights based on these responses and further information we're able to gather by the end of the week.

For employees currently stuck abroad—we know this is an anxious moment. We will provide clear and orderly guidance to you directly as soon as we can.

Google

Below is the text of an email sent by Berry Appleman & Leiden LLP (BAL), the immigration firm that represents Google.

Hi everyone,

Please be aware that some U.S. Embassies and Consulates are experiencing significant visa stamping appointment delays, currently reported as up to 12 months.

Due to high demand and enhanced screening for H-1B, H-4, F, J and M visas, visa processing is taking longer than usual. If you require a new visa stamp to re-enter the U.S., we recommend avoiding international travel at this time as you risk an extended stay outside the U.S.

We encourage you to review go/bal-travel-advisory. If you have any questions, reach out to schedule a consultation with a BAL attorney at go/getsupport.

Thank you,

BAL

Apple

Below is the text of an email sent by Apple's immigration team.

Given the recent updates and the possibility of unpredictable, extended delays when returning to the US, we strongly recommend that employees without a valid H-1B visa stamp avoid international travel for now. If travel cannot be postponed, employees should connect with Apple Immigration and Fragomen in advance to discuss the risks.

ServiceNow

Below is the text of an email sent by ServiceNow's Global Mobility Team.

Potential cancellation of US consulate appointments for H-1B and H-4 visa holders

Global Mobility update

What to know

The US State Department has announced that some consulate appointments for individuals holding H-1B and H-4 visas are being canceled due to a newly implemented review process that examines applicants' online presence, including social media activity.

This change primarily affects foreign nationals with appointments scheduled on or after December 15, 2025, at US consulates in India who require visa stamps to return to the United States. However, it could also impact other visa types and consulates in the future.

Please see the Fragomen client alert here.

Notification process

If your appointment is affected by this process change, you will receive an email from the consulate with a cancellation notice and a new appointment, which in some cases could be as late as November 2026.

If you're outside the U.S. right now

• If you need a new visa stamp and your H-1B visa appointment has been delayed by several months: Reach out to your manager as soon as possible to discuss whether an exception to the 30-day Work from Anywhere policy is warranted.
• If your H-1B appointment has been delayed, but your current visa stamp is still valid: If your visa category allows you to work in the U.S., we recommend you return before your current visa expires.

Exceptions and emergency appointments

If your appointment has been cancelled or rescheduled, you may apply for an emergency expedited appointment if you meet one of the following criteria:

1. Death in the family
2. Medical need / Family Emergency
3. Potential loss of substantial revenue, profits, or contracts for the company

We have heard that the expedited consulate appointment process is resulting in an earlier appointment, so you are encouraged to try this approach by completing the request form. Please review the Expedited Consulate Appointments site for additional details.

Working from India or any location using the Work from Anywhere exception

If delay would materially impact revenue/contracts or there's a medical/family emergency, ServiceNow will review and approve exceptions to the 30-day Work from Anywhere guidelines on a case-by-case basis.

Travel guidance

If you're planning travel, please consult with Fragomen for guidance before making any arrangements. If you have upcoming trips to India that require a consulate appointment for visa stamping to return to the U.S., we recommend cancelling those plans. Otherwise, you risk significant delays in securing an appointment to apply for a visa stamp.

Support

If you have questions about consulate appointment cancellations or upcoming travel, you can reach out to Fragomen through the Fragomen Messenger feature within the Fragomen Connect Portal or submit a request to the Global Mobility team.

The Global Mobility Team

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