Co-op introducing major change to 2,400 stores by 2026

Co-op has taken the lead in becoming the first major supermarket to roll out electrocnic shelf labels at all its shops.

The retailer says the rollout, currently hitting 40 branches a week, will modernise operations and reduce waste.

The technology is expected to be installed in 1,500 shops by the end of this year and then to the remaining 900 stores by late 2026.

Other retailers including Asda, Waitrose and Lidl have already trialled the technology, but Co-op is the first to commit to putting it in every one of its branches.

They are working with French retail tech firm VusionGroup, which already works with Walmart in the US and Morrisons.

Steven Logue, head of operations at Co-op, said: ”The electronic labels have the potential to enhance product information and transparency, avoid paper waste, and make everyday tasks like picking online orders easier – improving ways of working, supporting our growth ambitions, and enhancing the shopping experience for our members and customers.’

Co-op, like M&S has been targeted by a cyber attack recently, leaving shelves bare and losing customer information, but it’s understood the computer systems used to run the electronic labels were not impacted.

What are the benefits of electronic shelf labels?

The new electronic label system links the shop floor with inventory management systems. They allow staff to quickly update promotions, as well as display important product information like allergens and country of origin.

In future, the electronic labels will be able to ‘flash’ to show staff which items need to be stocked – and could also be used to help Co-op staff fulfil on-demand orders.

The retailer says the electronic labels will also cut paper waste.

Roy Hargan, CEO of VusionGroup UK and Ireland, said: ‘We are immensely proud of this strategic partnership. Co-op’s values align closely with our own, and this collaboration exemplifies how technology can foster sustainability and improve the in-store experience of customers and colleagues.

‘Co-op’s rollout demonstrates its ongoing commitment to invest in physical stores which play a valuable role on UK high streets, making a positive impact on the communities it serves whilst enabling greater agility to react quicker to ever-changing market dynamics and customer needs.’

Where are they being rolled out?

Right now, there are 340 Co-op branches which already have the electronic shelf labels.

There isn’t a full list of every branch which has already been updated with the electronic labels, but customers won’t have to wait too long until their local branch gets the upgrade.

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