Hertz is notifying customers that hackers may have stolen personal information including credit card details and Social Security numbers during a data breach on one of its vendors.

In a notice on its website, Hertz said an unauthorized third-party stole data during a cyberattack on Cleo Communications’s file-transfer platform between October 2024 and December 2024.

Hertz, which also owns the Dollar and Thrifty rental brands, said it confirmed the attack on February 10 and concluded April 2 that the information exposed by the breach could have included customers’ names, contact information, dates of birth, credit card information, driver’s license information, and information related to workers’ compensation claims. It added that a small number of customers may have had other identifying details also impacted, including Social Security or other government identification numbers, passport information, Medicare or Medicaid ID, or injury-related information associated with vehicle accident claims.

“While Hertz is not aware of any misuse of personal information for fraudulent purposes in connection with the event, we encourage potentially impacted individuals, as a best practice, to remain vigilant to the possibility of fraud or errors by reviewing account statements and monitoring free credit reports for any unauthorized activity and reporting any such activity,” the company said in its notice.

It’s unclear exactly how many customers have been impacted. Hertz disclosed the breach to customers in several U.S. states and other countries, including Australia, Canada, the European Union, New Zealand, and the United Kingdom.

Last October, Cleo was hit by a mass-hacking campaign by a large Russian-linked ransomware gang. TechCrunch reported that Cleo had more than 4,200 customers, including retail giant New Balance. At the time, Hertz said that it had “no evidence” that Hertz data or systems were affected.

Cyberattacks are becoming increasingly sophisticated and data breaches are hitting historic levels, according to the World Economic Forum’s Global Cybersecurity Outlook and the Identity Theft Resource Center.

Hertz said that potentially impacted U.S. customers can sign up for identity-monitoring services through Kroll for two years for at no cost.

James Dmello awoke at 3 a.m. Saturday to watch the televised funeral Mass for Pope Francis at St. Peter’s Square in Rome.

Dmello, 57, of suburban Cary, was overcome with emotions and immediately knew he and his wife, Anne, had to be present for a Mass memorializing the pope because "if he was for us, then we have to be for him."

“It was too much, like, I couldn’t control myself. I woke up 3 in the morning and nonstop until it got over, I was there the whole Mass,” Dmello said.

The Dmellos were among nearly 800 parishioners who attended a Saturday evening memorial Mass for Pope Francis at Holy Name Cathedral, 735 N. State St., on the Near North Side.

The couple revered the pontiff for his humility and the connections he made across the world.

“As we all know, he was ‘people’s pope,’ and for me, for us, it’s like ‘papa pope, papa Francis,’” Dmello said. “So, he was dear to all people, very down to earth. You’ve never seen any of that kind of person, so humbled.”

At St. Thomas the Apostle Catholic Church, 5472 S. Kimbark Ave. in Hyde Park, Deborah De Rosa and Renee Blanchard, were bidding a final farewell to Francis, 88. They are immigrants, and they said Francis, being the first Latin American pope, was "huge and important" to them.

Blanchard said Francis "rejuvenated" the church with his teachings, and De Rosa noted his "compassion for the poor."

"I was so sad when he died," De Rosa said. "I knew he was going to die soon, but the reality of it, it just hurts."

According to Vatican estimates, some 250,000 people flocked to the funeral Mass at the Vatican, and 150,000 more lined the motorcade route through downtown Rome to witness the first funeral procession for a pope in a century at about 3 a.m. Chicago time. 

They clapped and cheered “Papa Francesco” as his simple wooden coffin traveled aboard a modified popemobile to St. Mary Major Basilica, about 3 miles away.

Simple funeral reflected ‘people’s pope’

Francis planned the funeral when he revised and simplified the Vatican’s rites and rituals last year. His aim was to emphasize the pope’s role as a mere pastor and not “a powerful man of this world.”

Michael Canaris, an associate professor at Loyola University Chicago, said there were a number of unique aspects to Francis’ funeral, including simplifying liturgical rites, titles and prayers for much of the service.

The casket — which is generally stacked in three layers “Russian doll style,” as Canaris put it — was also reduced to a simpler wooden casket, according to Canaris. Francis’ tomb will simply be marked “Francis” and was converted from a closet that formerly was used to store candelabras.

“These traditions develop over hundreds of years, so even minor tweaks to the process carry a lot of weight both symbolically and also theologically,” Canaris said. “You can see with these movements toward a very simple tomb. He had said he wanted to be buried how a normal Christian would be, not a body displayed on a dais to venerate it.”

The Rev. Larry Sullivan, who delivered Saturday’s Mass at Holy Name Cathedral, noted that Francis had embodied one of Sullivan’s favorite sayings, “Preach the gospel often, use words when necessary.”

“The way that Pope Francis was able to really, sincerely reach out to others — whether they were children in need, or whether they were handicapped, or whether they were incarcerated or poor, Pope Francis had a way of seeing the face of Jesus in every single person that he met,” Sullivan said.

“As powerful as the words of Pope Francis were, it is those images of him reaching out, and gathering in, that really signify the true impact of his papacy upon our church,” Sullivan said.

It’s a stark contrast from popes of the past who had lived in luxury and some whose tombs were adorned with Michelangelo’s work.

“He saw the church not as a fortress fighting against the ills of the world, but more of a field hospital binding the wounds of an aching humanity, and that’s really present in much of what he tried to embody with his life, ministry and teaching,” Canaris said. “This is a continuation of those gestures rooting him in humanity.”

Contributing: Associated Press