Bishop Gold Group Review 2025: Large Selection, Excellent Customer Service, But Lacks Transparency

Bishop Gold Group describes itself as an “emerging leader” in the gold and precious metals market. The company was originally formed in Wyoming in 2017 and registered as a California business in 2020. Its current headquarters are located in Los Angeles.

While not as well-known as some other gold IRA companies, Bishop Gold Group is worth a closer look by precious metals investors. The company offers gold, silver, platinum, and palladium products, as well as precious metals for IRAs. However, we found limited information on its website. Keep reading this Bishop Gold Group review to help fill in the blanks.  

What does Bishop Gold Group offer?

Whether you want to buy metals directly or invest in a gold IRA, Bishop Gold Group sells a wide range of products. It can also help you set up and manage a precious metals IRA if you don’t have one already.

Here’s a closer look at everything Bishop Gold Group has to offer.

Precious metals for purchase

This is where Bishop Gold Group stands out. While some companies have a limited selection of precious metals products, Bishop Gold Group maintains a large catalog that covers the following broad categories:

• Gold coins
• Gold bars
• Silver coins
• Silver bars
• Platinum coins
• Platinum bars and rounds
• Palladium coins
• Palladium bars and rounds

Gold coins are available from seven countries, including the U.S., Canada, Britain, and South Africa. Meanwhile, you can purchase gold bars in 11 different weights.

Silver coins from the U.S., Canada, and Australia are offered for sale, and bars range from one to 100 ounces. A smaller selection of platinum and palladium is available.

Gold IRA

Bishop Gold Group can assist with both opening a new gold IRA or rolling over a retirement account to a gold or precious metals IRA.

Gold, silver, platinum, and palladium can all be kept in a precious metals IRA, but the metal must meet IRS purity standards. Not all products sold by Bishop Gold Group meet these standards, so be sure to understand which metals are eligible for an IRA before making a purchase.

You won’t pay any fees to Bishop Gold Group to set up a gold IRA, according to a phone representative for the company. The custodian of your IRA likely will charge an annual fee. However, Bishop Gold Group will cover that cost for the first three years, the representative shared.

Investment tracking

Unlike other gold IRA companies that offer robust educational information about investments, Bishop Gold Group has little on its website for investors.

If you want to keep track of your investment growth, Bishop Gold Group offers a ticker at the top of its website that displays the current spot prices of precious metals. It also offers a chart of historical gold prices. But that’s it.

If you open a gold IRA through Bishop Gold Group, you will receive an annual statement from your account custodian. That will include information about your investment value.

Buyback program

According to a phone representative, Bishop Gold Group can help liquidate gold and precious metals. However, the company doesn’t list any details about the buyback program on its website.

Before making a purchase, we recommend speaking with a Bishop Gold Group specialist to confirm when and how it will buy back gold.

How much does Bishop Gold Group cost?

Pricing information is not available on the Bishop Gold Group website, so you’ll need to talk to a representative for the current cost for its gold, silver, platinum, and palladium products. However, the company lists typical markups in its online transaction agreement.

Markup

The markup is how much more a retail customer pays compared to the wholesale cost. Markups are used in all retail settings, and they’re how gold dealers and precious metals companies stay in business.

Bishop Gold Group says it will provide actual markup costs in writing on a purchase order and during a purchase confirmation call.

Fees

If you open a gold IRA, fees are associated with managing your account and storing your precious metals. These are not fees Bishop Gold Group charges but are assessed by your IRA custodian and the depository you choose for storage. 

You may be eligible for Bishop Gold Group to cover three years of custodian fees, according to a company representative we spoke to by phone.

What do customers say about Bishop Gold?

Customer feedback for Bishop Gold Group is overwhelmingly positive. The following are the company’s ratings across commonly used review platforms.

We found very few negative reviews for Bishop Gold Group online. Those that have been left reference the company’s marketing tactics and mention spam calls. Unhappy customers also cite the lack of a buyback program and high purchase premiums.

Positive reviews applaud the company for excellent customer service, a knowledgeable team, and a stress-free experience. The following is typical of the type of positive comments left about Bishop Gold Group:

The customer service was exceptional. They answered all my questions quickly, and processed my requests promptly, and everyone I interacted with was incredibly kind.

– Trustpilot review, September 2024

How does Bishop Gold Group compare to alternatives?

Bishop Gold Group excels in offering customers a broad range of precious metals. While some dealers sell only a limited number of gold and silver items, Bishop Gold has an extensive catalog of gold, silver, platinum, and palladium.

However, the company isn’t on the same level as other personal finance companies when it comes to educational information. For instance, American Hartford Gold—our best overall pick for a gold IRA company—publishes daily gold market news, has interactive price charting tools, and offers several investment guides and publications.

Another area in which Bishop Gold Group lags behind the alternatives is the lack of a well-defined buyback program. For example, Thor Metals Group offers a guaranteed buyback program, so you can easily liquidate metals with no commissions or fees.

Bishop Gold Group has nearly perfect ratings on review platforms, but those ratings are based on fewer customer reviews than our highest-rated gold IRA companies.

How to open an account with Bishop Gold Group

The process is straightforward if you want to purchase metals directly. You’ll need to talk to a Bishop Gold Group representative on the phone for pricing and to place an order. 

Per the company’s transaction agreement, the invoice for the sale must be paid within five days, and your precious metals will be delivered within 28 days.

Meanwhile, the company uses a four-step process for its gold IRA customers.

1. Transfer money to a new custodian: Bishop Gold Group says it works with companies such as Kingdom Trust and STRATA Trust Company to open the self-directed IRA needed for gold retirement investments.
2. Purchase metals: Once the money is in your gold IRA, you can use it to purchase precious metals from Bishop Gold Group. A company representative may be able to assist in identifying those products that meet IRS standards for purity and are IRA-eligible.
3. Store metals in an approved depository: As required by the IRS, precious metals for an IRA will be shipped to a depository for storage. They will be delivered within 28 days. Bishop Gold Group says it works with Brink’s Global Service and Delaware Depository to store its customers’ precious metals.
4. Maintain account: Once your account is established, Bishop Gold Group says it will remain available to help answer any questions you may have.

How we rated Bishop Gold Group 

We designed LendEDU’s editorial rating system to help readers find companies that offer the best gold IRAs. Our system awards higher ratings to companies with affordable solutions, positive customer reviews, and online transparency of benefits and terms.

We compared Bishop Gold Group to several IRA providers, using hundreds of data points from company websites, public disclosures, customer reviews, and direct communication with company representatives. We weighted, scored, and combined each factor to produce a final editorial rating. This rating is expressed on a scale from 1 to 5, with 5 being the highest possible score. Our take is represented in our rating, recapped below.

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