• Amazon CEO Andy Jassy wants to reduce management layers and bureaucracy.
• He told employees that building a giant team and fiefdom wouldn't help them get promoted.
• He also encouraged staff to act like owners and stay aware of industry competition.

Amazon CEO Andy Jassy really wants to reduce management layers.

During a recent internal all-hands meeting, Jassy reiterated his commitment to de-layering, a move he thinks will cut bureaucracy. Amazon previously announced a plan to increase the ratio of individual contributors to managers by 15% by the end of March.

At the Tuesday meeting, the CEO said Amazon is actively changing how it thinks about promotions. He stressed the best leaders are those who "get the most done with the least amount of resources required to do the job," according to a recording of the meeting obtained by Business Insider.

Jassy added that "every new project shouldn't take 50 or more people to do it," and reminded employees that some of AWS's most successful products initially started with teams of about a dozen.

"The way to get ahead at Amazon is not to go accumulate a giant team and fiefdom," Jassy said. "There's no award for having a big team. We want to be scrappy about us to do a lot more things."

Jassy's comments were in response to a question about his intention to run Amazon like "the world's largest startup." In addition to the manager shake-up, Jassy underscored the need to build a culture of speed and meritocracy.

Amazon hasn't shared how exactly it is reducing management layers. Some managers were told to increase their number of direct reports, make fewer senior hires, and cut pay for certain employees, BI previously reported.

In an email to BI, an Amazon spokesperson said the company has now completed this process, which impacted a "relatively small subset of employees." The spokesperson added that Amazon combined teams and moved managers to individual contributor roles to reach its goal, and this "did not equate to eliminating 15% of manager roles."

"In September 2024, we shared with employees that we set a goal to increase the ratio of individual contributors to managers by 15% across our organizations because it was the right time to bring us closer to customers and reinforce our culture of ownership. There are a number of ways to achieve that increase. We've now reached that goal, which we believe will allow our teams to move even faster as they innovate for customers," the spokesperson said.

Meritocracy over bureaucracy

In September, Amazon also created a "No Bureaucracy" email alias, where employees could report unnecessary processes that needed to be fixed.

Jassy said during the Tuesday meeting that he's read every single one of the over a thousand emails he's received so far and that the company has made more than 375 changes as a result.

"We are, as a team, committed to getting rid of the bureaucracy," Jassy said.

When companies grow, it's natural to put more processes in place, Jassy added. But companies often make the mistake of focusing too much on adding more people and managing them versus improving the customer experience, he said.

"It's not how charismatic you are. It's not whether you're really good at managing up or managing sideways," he said. "What matters is what we actually get done for customers. That is what we reward. It's a meritocracy."

'It is your company'

Jassy also urged employees to "move fast and act like owners."

He said big companies tend to become slow and indecisive. This is a particularly big risk for Amazon, given the intense competition it faces. Competitors include the "most technically able, most hungry" companies in the world, including startups "working seven days a week, 15 hours a day," he said.

"One of the strengths of Amazon over the first 29 years is that we've hired really smart, motivated, inventive, ambitious people who have been great owners," Jassy said. "What would I do if this was my company? And by the way, it is your company. This is all of our company."

Another point Jassy made during the meeting was to be "hyper-aware" of what's going around Amazon. That means keeping track of not just Amazon's own goals, but other technology and companies that can be inspiring, he said.

"Great companies, startups who have that real missionary zeal and succeed are always looking around," Jassy said. "When you're inventing, you need that blind faith that you're building something maybe others haven't thought of, but you got to keep checking in to make sure it's the best solution available for people."

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This is the time of year when some heartfelt moments occur in baseball clubhouses, as players learn they've made the MLB opening day roster. 

Whether it's a top prospect, or a minor leaguer who put years of work in to finally get the call, it's always as special moment. 

For the New York Yankees, the waterworks occurred in the office of manager Aaron Boone when he let catcher J.C. Escarra know that he was heading to New York instead of a minor league assignment after a terrific spring training. 

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Escarra was an Uber driver and substitute teacher to help pay his bills while he played for independent clubs for two years. It helped keep his major league dream alive.

Now 29 years old, Escarra doesn’t have to worry about that anymore, as Boone gave him something to call his mother and grandmother about. The Yankees captured the moment Escarra was tearful with his loved ones over FaceTime before getting back to work. 

"It feels amazing," Escarra said, via The New York Post, on Sunday morning. "Lot of time coming. I was just grateful to be here at first and now my dreams come true. Now is the easy part. Now is just play baseball on the biggest stage, so I’m excited for what’s to come."

Escarra added that he isn’t much of a crier, but it’s hard not to when he knew how his mother would react. 

"It’s just a special moment," he said. "Special moment of what I’ve been through because she went through it with me as well."

Escarra said he was making about $400 every two weeks while playing independent ball, and he also went to play overseas, no matter the season, to keep the dream alive. He was just trying to do "all those odd jobs just to provide for my family," and there were times when he thought it wouldn’t work out. 

Jump forward to this spring training, and you would think it a no-brainer Boone and the Yankees wanted him to break camp with the big club, as he hit .333 with three homers and eight RBI over 48 at-bats. 

Last season, when he played for both Double-A Somerset and Triple-A Scranton/Wilkes-Barre, Escarra slashed .261/.355/.434 with 12 homers and 64 RBI. 

Now, he will be focused on making an impact where he can with this Yankees team that hopes to be back in the World Series after losing to the Los Angeles Dodgers back in October in five games. 

Escarra figures to be the backup catcher to Austin Wells. 

"I feel like I did everything on my part to show I could help the team win. Thank God the opportunity’s here," Escarra said. 

The Yankees open their regular-season schedule at home in the Bronx against the Milwaukee Brewers. Escarra is expecting many friends and family to be on hand to witness the moment he makes his debut, which could come during that first series.

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