Scammers using winter weather to target victims
COLUMBUS, Ohio (WCMH) — Winter has officially arrived in central Ohio and unfortunately, when we deal with the cold, snow and ice, it's not uncommon for problematic companies and outright scammers to see an opportunity.
The Better Business Bureau of Central Ohio has heard plenty of horror stories from consumers who got burned when temperatures dropped.
"We see it time and time again, whether it's the winter season or other times a year," Better Business Bureau of Central Ohio President Judy Dollison said. "Scammers are going to key in on what's happening today and take advantage."
That's why planning and preparation -- from snow removal to handling storm damage -- can make all the difference, she said.
"The best way to defend yourself is, you know, to have the information in advance," Dollison said.
That's especially true if you're planning to hire a person or company to help you remove all the snow and ice from your property, or repair any damage caused by the weather.
“It's always good to do your research because knowledge is power," Dollison said. "So, we recommend that you check on www.bbb.org to vet your contractors that you're looking at using for the snow removal."
Make sure the contractor or company you're looking to hire is licensed and insured, that you're aware of which services are included, and that you're clear on timelines for completion, as well as overall cost and additional fees.
"Some charge a flat rate, some charge an hourly rate, and some charge a flat rate plus an hourly rate," Dollison said. "So, confirm all those details. Again, it's best to get all that in writing."
No matter what, never pay the full cost up front.
"Some contractors will ask for payment in full," Dollison said. "We always recommend against that, no matter what your service is."
And if someone comes to your door, unsolicited, never agree to hire them on the spot.
"Slow down," Dollison said. "Find ways to confirm if there's damage to an area you can't see. Do your research to make sure that you are working with an honest company that isn't going to take your money and run, and that does unfortunately happen."
If you don't know where to start with the cleanup, check with your insurance company first. If you're covered, they can provide suggestions for contractors and help when it comes to moving forward with a signed contract.