‘Digital platforms amplify the Israeli narrative while systematically silencing Palestinian voices’

By CIVICUS
Jan 2 2025 (IPS)

 
CIVICUS discusses the challenges Palestinian civil society faces in resisting digital suppression and advocating for justice with Palestinian lawyer and researcher Dima Samaro.

As the director of Skyline International for Human Rights, Dima advocates for digital freedoms and human rights in the Middle East and North Africa (MENA). She is a board member of Innovation for Change, MENA Hub, and the Surveillance in the Majority World Network, and volunteers with Resilience Pathways, which helps Palestinian civil society organisations (CSOs) reclaim the narrative amid Israeli efforts to manipulate public opinion, block funding and restrict civic space.

Digital platforms have become key to shaping narratives about Palestine, often amplifying the Israeli narrative while systematically silencing Palestinian voices. Platforms such as Meta, TikTok and X, formerly Twitter, routinely remove Palestinian content under vague ‘policy violations’. This has intensified since October 2023, with the Israeli Cyber Unit issuing over 9,500 takedown requests, 94 per cent of which were approved. These actions have resulted in the removal of posts, shadow bans – a form of censorship that limits visibility of pro-Palestinian content without user notification – and account suspensions, and have extended to the censorship of hashtags such as #FreePalestine.

Algorithmic bias further marginalises Palestinian narratives. For example, Instagram once mistranslated the Arabic phrase ‘alhamdulillah’ – praise be to God – next to a Palestinian flag as ‘terrorists fighting for their freedom’. On WhatsApp, AI-generated images depicted militarised scenes as illustrations for ‘Palestinian’ but benign cartoons for terms such as ‘Israeli boy’ or ‘Israeli army’. While these incidents are often dismissed as technical errors, they reveal a systemic bias.

Policies such as Meta’s Dangerous Organisations and Individuals framework are heavily influenced by US terrorism designations and stifle Palestinian discourse by prohibiting expressions of ‘praise’ or ‘support’ for major political movements. Meanwhile, hate speech targeting Palestinians – including posts celebrating violence or calling for the destruction of Gaza – often goes unchecked. While ads inciting violence against Palestinians are allowed, the use of terms like ‘Zionist’ is flagged as hate speech. This double standard silences Palestinian voices while enabling propaganda that justifies collective punishment and shields atrocities from scrutiny.

Platform complicity goes beyond censorship. In April, +972 Magazine reported that WhatsApp, which belongs to Meta, played a role in supporting the Israeli AI surveillance system Lavender, which has been linked to the killing of civilians in Gaza. These disturbing revelations suggest direct corporate complicity in violations of international law.

Digital platforms are distorting narratives, dehumanising Palestinians and normalising violence against an already oppressed and besieged population. They actively suppress efforts to document war crimes and manipulate information. They must be held accountable for this.

What challenges does Palestinian civil society encounter?

Palestinian CSOs work under immense pressure, facing arbitrary arrests, travel bans, funding cuts and violence. In October 2021, Israel designated six prominent Palestinian human rights groups as terrorist organisations. These unfounded accusations delegitimised their work, fuelling defamation campaigns and enabling harassment and other restrictions on their work.

Many human rights defenders have also become targets of digital surveillance. Pegasus spyware, developed by the Israeli company NSO Group, has been used to hack the devices of Palestinian activists and human rights defenders, putting their safety and work at risk. This surveillance has been widely condemned by organisations such as Amnesty International and Human Rights Watch.

But the crackdown on Palestinian civil society goes beyond digital tactics: human rights defenders are harassed, arbitrarily detained and physically attacked. In Gaza, the situation has worsened after October 2023. Several civil society workers have been killed, injured or detained, and many have been displaced by the ongoing bombardment. The destruction of infrastructure has further hampered their work.

Journalists also face violence. Gaza has become the world’s deadliest place for journalists, with 195 media workers killed to date, many of them deliberately targeted while carrying out their duties. This loss of independent reporting creates a massive information gap, leaving human rights violations unreported and unchecked.

To make matters worse, international donors such as Germany, Sweden and Switzerland have suspended funding over unsubstantiated allegations of links to terrorism. The European Union’s imposition of ‘anti-incitement’ clauses also stigmatises Palestinian CSOs by forcing them to prove their neutrality, limiting their ability to document human rights violations without risking their safety.

How is Skyline International helping address these challenges?

We work at the intersection of technology, social media and human rights in Palestine and the region. We track, monitor and document human rights violations committed by states and corporations, particularly in the digital sphere. This includes tracking digital surveillance, analysing the ethical implications of AI in conflict settings and advocating for the protection of fundamental online rights such as freedom of expression, access to information and the right to privacy.

In Palestine, we support civil society activists and journalists by tackling online censorship and digital bias. We work closely with human rights defenders to document cases of over-enforcement of policies, content takedowns, account suspensions and algorithmic bias by social media platforms, as well as the illegal use of spyware and new technologies to target media workers. We also condemn Israel’s use of digital tools to target journalists in Gaza and Lebanon. Our aim is to draw national and international attention to these violations and advocate for the protection of press and online freedoms, ensuring that journalists can report without fear of retribution.

We also hold technology companies to account for their impact on human rights. In September, for example, we sent an open letter to Binance, a leading cryptocurrency exchange, expressing serious concerns about allegations of a mass seizure of Palestinian crypto wallets at Israel’s request. These actions exacerbate the economic and financial blockade of Gaza, making it even more difficult to access essential resources such as water, food and medical supplies. We demanded transparency regarding the criteria used to determine which accounts were frozen and immediate action to mitigate the humanitarian impact on Palestinian users. Although Binance responded, it didn’t provide a clear explanation or take any action.

What can the international community do to support Palestinian civil society?

Support for the work of Palestinian civil society is crucial to documenting abuses and advocating for justice. But this support must go beyond expressions of solidarity or charity. We need our allies to support our struggle for freedom and dignity.

The international community must move beyond empty rhetoric and take tangible action. It must also do more than just provide financial aid: it must put political pressure on Israel to end its occupation and respect Palestinian human rights. This includes protecting activists, fighting Israel’s constant attempts to criminalise and silence our work and holding accountable those who profit from the ongoing genocide. It means stopping arms exports to Israel and holding tech platforms accountable for their complicity in suppressing Palestinian voices, amplifying hate speech and facilitating Israeli surveillance and repression.

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