TfL Oyster card applications reopen after cyber attack days before Tube strikes
Transport for London has reopened applications for some Oyster card concessions following the latest cyber attack targeting TfL.
TfL digital services were hit by a cyber attack in early September which led to some customer details being exposed and passengers unable to access photocards, refunds and live Tube data.
Now TfL has reopened applications for Oyster card concessions for student photocards, apprentices and 18-25 care leavers.
Shashi Verma, TfL’s chief technology officer, said that it will contact customers who have successfully applied for a new Oyster photocard on how to claim a refund for any additional travel costs they incurred when the photocard website was unavailable.
Meanwhile, passengers should prepare for the Tube strike which is set to go ahead on Thursday and next Tuesday after TfL and the train drivers’ union Aslef have failed to reach a deal over pay and conditions. No London Underground service is expected to run on Thursday.