GML last night- BCFC response (25 replies)
Just got the following email from the club regarding the chaos I'm the GML last night.
Dear Supporter,
We would like to apologise for the match day experience that you encountered last night.
The Club removed two rows of seats in the Gil Merrick stand that should not have been removed. This was an error. This meant that when you arrived at the Stadium your seat was not there. We appreciate how distressing this would have been.
We want to inform you that we are doing the following to rectify the situation:
1. Seats in Rows 30 and 31 are now being re-installed
2. They will be in place for the next home game versus Northampton on 9 November 2024
3. All supporters who were impacted will receive a full refund for last night’s game
We would like to thank all our fans who were impacted for working with the Stewards to relocate to the Upper Gil Merrick to watch another great performance by Chris Davies team.
Once again, please accept our apologies. An error was made and it is not our intention to displace Season Ticket holders or supporters that purchased a ticket for last night’s game in Rows 30 and 31.
Thank you for your understanding and we look forward to welcoming you back at St. Andrew’s @ Knighthead Park.
Best regards
Birmingham City Football Club
Dear Supporter,
We would like to apologise for the match day experience that you encountered last night.
The Club removed two rows of seats in the Gil Merrick stand that should not have been removed. This was an error. This meant that when you arrived at the Stadium your seat was not there. We appreciate how distressing this would have been.
We want to inform you that we are doing the following to rectify the situation:
1. Seats in Rows 30 and 31 are now being re-installed
2. They will be in place for the next home game versus Northampton on 9 November 2024
3. All supporters who were impacted will receive a full refund for last night’s game
We would like to thank all our fans who were impacted for working with the Stewards to relocate to the Upper Gil Merrick to watch another great performance by Chris Davies team.
Once again, please accept our apologies. An error was made and it is not our intention to displace Season Ticket holders or supporters that purchased a ticket for last night’s game in Rows 30 and 31.
Thank you for your understanding and we look forward to welcoming you back at St. Andrew’s @ Knighthead Park.
Best regards
Birmingham City Football Club