From receiving a complimentary toiletry bag on an Air New Zealand business-class flight to free earbuds on a United economy flight, take a look at all the differences in amenities.
In 2022, I embarked on my first business-class flight between Los Angeles and Auckland, New Zealand. I quickly learned the perks of a business-class ticket started long before I boarded the plane.The business-class cabin on Air New Zealand's Boeing 787 Dreamliner.
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As a business-class traveler, I had premium check-in, which was a separate, shorter check-in line.The check-in desk for Air New Zealand.
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When it came to my United economy flight between Denver and Tokyo, checking in looked drastically different. I used a self-check-in computer and waited in a much longer line for bag dropoffs.The check-in desk for United.
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After checking in and going through security for my flight to New Zealand, I headed to an airport lounge, which I had access to thanks to my business-class ticket. Here, I dined on a buffet and sipped endless drinks.The author's setup in the airport lounge.
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My economy ticket didn't grant me access to a lounge, so I headed to my boarding gate instead.Business Insider's author sat on the floor at her gate waiting to board her economy flight.
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When it came to the actual flight, the perks continued. In business class, I was one of the first passengers to board the plane.Business Insider's author entered a nearly empty jet bridge when she boarded the Air New Zealand flight.
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The opposite was true with economy. For my United flight, I was one of the last passengers to board the plane.Business Insider's author at the back of the boarding line for her economy flight.
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When I arrived at my business-class seat, a handful of amenities were already waiting for me.The author's business-class seat.
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There was a footrest, which also served as additional seating if I wanted to chat with another passenger.The footrest at the author's business-class seat.
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There was also a plastic water bottle and a pair of over-the-ear headphones.Air New Zealand business-class passengers are given a water bottle.
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A complimentary toiletry bag full of goodies like lotion, mouthwash, and socks was waiting for me at my business-class seat.Each passenger received a bag of toiletries on the business-class flight.
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In economy, I didn't get toiletries or a water bottle, but flight attendants did come through the cabin with free earbuds.Earbuds passengers received while seated in United's economy cabin.
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Both seats had entertainment, but the screens were different. In business class, my screen measured 11 inches and could be moved depending on how I was seated.The entertainment screen in business class.
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Meanwhile, my economy screen seemed a bit smaller and didn't move.The author's legs bumped against the seat in front of her.
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It was a similar case with the tray tables. In business class, I fit both food and my laptop on the large tray table.Food on a business-class tray table.
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My economy tray table was barely large enough for my meal.The tray table in economy.
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Both airlines offered bedding, but it was far more luxurious in business class.A flight attendant converts a seat into a bed in business class on Air New Zealand.
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For example, on Air New Zealand, I had two pillows, a duvet, and a memory-foam mattress topper for my lie-flat seat.After dinner, flight attendants stopped at each seat to convert it into a bed.
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In economy on United, passengers received a blanket and travel pillow — both of which I thought weren't nearly as cozy as the business-class offerings.The blanket and pillow economy passengers received on a long-haul United flight.
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The meal service in business class also had perks my economy seat did not. Each passenger was given a steamed towel to wipe their hands and face.The author received a steamed towel while seated in business class.
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And liquor was complimentary.Business Insider's author got a gin and tonic on her business-class flight.
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In economy, my complimentary alcoholic beverages included wine and beer.The veggie meal and glass of wine on a United economy flight.
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Both seats offered snacks, but in business class, I could order an unlimited amount.The author's breakfast in business class.
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I thought the amenities in business class far exceeded the offerings in economy. But either way, items like earbuds and toiletries made the long-haul flights much more bearable.The author in business class.
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