Why we’re failing new managers and how we can set them up for success
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Attensi’s Greg Hull says he’s identified three of the most common and fundamental leadership deltas, which he believes are the most difficult to solve using traditional methods.
Consider Sarah, a star barista at a popular coffee chain. Her lattes were legendary, and she had top-notch rapport with regulars. When a new manager position opened up, Sarah was the obvious choice. However, the transition from barista to boss was not what she expected.