Aldi issues urgent recall of summer Specialbuy over injury risk
A MAJOR high-street chain has issued an urgent recall on a product in its outdoor furniture range.
Aldi has recalled its portable hammocks due to “risk of injury” to customers.
The product is being recalled to a design defect[/caption]The retail giant has released a statement advising customers who bought a particular outdoor hammock to return the Specialbuy item to stores immediately.
The firm said: “We are recalling this product due to a design defect that may cause the seam to split.
“Customers are asked to return this product to their nearest store, where a full refund will be given.
“We apologise that this product did not meet our normal high standards and thank you for your co-operation.”
READ MORE IN MONEY
If you’re not sure whether this concerns your purchase, there should be a product code on the receipt – 816216.
If you can’t find the receipt, we’d advise taking it into your nearest store where a member of staff will clarify.
Customers who bought this product should contact Customer Service on 0800 042 0800.
The latest recall follows a previous one earlier this year, when Aldi asked customers to return a number of defective garden furniture which carried a fire risk.
Most read in Money
What are my rights to a refund?
If you’re returning a recalled product, your rights to getting a refund depends on whether the fault makes the product unsafe.
Sometimes the business will repair the product, for example by fitting a new part. But this should be done for you.
Read More on The Sun
If a fault makes a product unsafe to use — and it’s difficult to correct the fault — the Consumer Guarantees Act says you might have the right to reject the product and claim a replacement or a refund.
You can read more about your rights concerning a recalled product in our guide.