Authentic Brands Group (ABG) is suing payment startup Bolt Financial for allegedly failing to properly deliver in its checkout and customer loyalty technology.
In an amended complaint filed in a U.S. District Court in the Southern District of New York in March, ABG said that Bolt “utterly failed to deliver on the technological capabilities” that it claimed to possess, including seamlessly integrating the payment startups’ products into retail and brand websites within a reasonable timeline. ABG also accused Bolt of overstating its partnership with ABG to “piggyback” on the brand-builder’s success to raise more funding.
An initial complaint was filed in early February and later amended on March 4. ABG did not immediately return FN’s request for comment.
In a statement, Bolt CEO Maju Kuruvilla said the company denies all allegations from ABG. “We are committed to providing all of our customers with a great product and we are thankful for our wonderful partnership with Forever 21 and Lucky Brand which continues to be strong,” Kuruvilla said.
ABG, a global brand and marketing powerhouse that owns and operates more than 30 brands including Barneys New York, J.C. Penney, Reebok, Muhammad Ali, Shaquille O’Neal, Marilyn Monroe and David Beckham’s global brand, inked a series of deals with Bolt in October of 2020, wherein Bolt would develop a checkout and customer loyalty platform called “AllPass” by January 15, 2021.
ABG also partly owns SPARC Group Holdings II LLC with Simon Property Group, which licenses and operates the Nautica, Forever 21, Aéropostale, Lucky Brand, and Brooks Brothers brands.
As part of the agreement, ABG would have the opportunity to buy up to 5% of Bolt’s equity (a value of about $500 million) if ABG were to hit $750 million in e-commerce transactions via Bolt products within two years.
According the complaint, Bolt’s products have only been rolled out to only two of ABG’s partner brands — Brooks Brothers and Forever 21 — the latter of which has “experienced significant and recurring technical problems,” ABG said. The Brooks Brothers integration also experienced glitches and was temporarily halted in June 2021.
ABG said that Bolt’s failed integration with Forever 21 caused a “material diminution in gross sales” exceeding $150 million.
In a filing requesting to have the complaint dismissed, Bolt claimed that the suit was a “transparent attempt” to have the court rewrite the deals between the two parties.
“It’s clear that ABG has confidence in Bolt as they are fighting to own significant equity in our business,” Kuruvilla said in a statement.