USERS have reported problems with Amazon, indicating the site may be experiencing an outage.
Over 31,000 outages were reported for the site on Sunday evening, according to the site Downdetector.Amazon appeared to be down on Sunday evening[/caption] Outages were confirmed on Twitter[/caption]
By 11pm EST, 31,694 Amazon customers reported outages.
According to Downdetector, 81% of those reported problems were with the website, whereas 15% were with the login, and 5% were with the checkout.
“Items not showing in the website when selected,” one person said on Downdetector.
“Just loads homepage…so frustrating! Can’t view any item…” another added.‘We’re sorry, an error has occurred. Please reload this page and try again,’ the message says[/caption]
Outages were confirmed on Twitter.
“Amazon app not working. Every time I search for item and click on the item, it goes back to main page . Plzzz fix it,” one person tweeted.
“Can’t even imagine how much money Amazon loses every minute it’s down,” another person added.
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The Amazon Help account on Twitter appeared to be responding to frustrated customers in real-time.
“Apologies for the hassle there. We are aware of the issue and our team is working on it. Appreciate your cooperation here,” the Amazon Help account tweeted to one person.
“We have escalated the concern on priority, we do not have specific time on the same. We assure you to get it back to normal soon,” the account tweeted to another person.