Phones blunder causes calls from GP’s surgery to show up to patients as coming from a massage parlour
A PHONES blunder is causing calls from a GP surgery to show up to patients as coming from a massage parlour.
Officials at Aspen Medical Practice said it explains why so many of their calls went unanswered.
A phones blunder is causing calls from Aspen Medical Practice in Gloucester to show up to patients as coming from Liaison Sauna Club in Manchester[/caption]The surgery is in Gloucester but the caller ID can show up as Liaison Sauna Club — 200 miles away in Rochdale, Gtr Manchester.
Staff had blamed the lack of response from patients on a phone system installed a few years ago.
But it is now believed that some mobiles are using out-of-date databases to match phone numbers to businesses.
Aspen this week tweeted: “It’s hot! In fact, it’s hotter than a sauna club in Rochdale.
“Incidentally, if you get a telephone phone call from Liaison Sauna Club, please answer because it’s Aspen Medical Practice trying to call you.”
They added: “It’s a long story. Just trust us in this one. We are not a sauna club.”
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Social media users saw the funny side, with one replying: “The first rule of sauna club…”
Another added: “I’m waiting on a call from the sauna. Will it show up as Aspen Medical Practice?”
A third posted: “This could get some in trouble.”
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